Pension Administrator - Award Winning Consultants

Taylor James Resourcing
Reading, UK
14 Sep 2019
21 Sep 2019
Contract Type
Full Time
Pension Administrator. £22,000 - £32,000

If you have previous exposure to Pension Administration work this could be an ideally opportunity to move to a multi-award winning consultancy considered by many to be the market leader in their field.

Due to continued growth and new client wins they are looking for a number of experienced pension administrators for their Berkshire office. In addition to a generous benefits package the firm offer real scope for career growth and genuine further professional development opportunities.

Duties will include, depending on experience:

Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and clients' requirements.

Acting as a key member of the pensions administration team, providing support to the assigned team leader and where applicable, deputising for team leader when absent.

Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.

Project managing projects such as renewals, benefit statements, life assurance, PHI and lifestyling/investment switches. Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements.

Ensuring standard documentation is scheme specific, and incorporating them into existing procedures.

Preparing for and where appropriate participating in trustee meetings.

Handling complex pensions queries and pensions consultative advice.

Performing complex manual benefits calculations.

Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries.

Updating relevant pensions administration databases and systems.

Maintaining scheme control files.

Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management.

Monitoring on going procedural developments and implementing changes to procedures where required.

Checking of work completed by more junior staff at associate and senior associate levels, including calculations, correspondence, reports and data updates.

Assisting in appraisals and the recruitment process where required, as well as supporting team leader in general HR, induction and performance issues.

Ensuring the billing process is processed to deadlines.

Take part in marketing and new business activities including completing tender responses, attending pitches and presenting at site visits.

Keeping abreast of technical and legislative developments within the pensions industry.

Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and IT.

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