Customer Account Manager - £ 18,000 - £ 22,000

Recruiter
HOLLYFIELD PERSONNEL
Location
Wednesbury, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
19 Sep 2019
Ref
1253718379
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Our client based in Wednesbury are currently looking for a Customer Account Manager to join their existing team.

This role is based on a promotion within the team and full training will be given. You will be working within a stable existing team.

Main Duties:
  • Managing an existing portfolio of clients
  • Building strong relationships with clients and maximising opportunities
  • Proactively contacting lapsed clients to discuss business needs
  • Responding to queries and enquiries
  • Providing solutions to customers
  • Up selling and cross selling various products
  • Maintaining up to date product knowledge
  • Supporting external Business Development Managers
  • Responding effectively and efficiently to customers requests

Key Skills:
  • Previous customer service / account management experience essential
  • Excellent communication skills - both written and oral
  • Excellent accuracy and attention to detail

Hours of work:

Monday to Friday

8.30am - 5.00pm OR 9.00am - 5.30pm

Salary:

£ 18,000 - £ 20,000 basic - £ 22,000 OTE

Benefits:

Free Parking

23 days holiday plus Bank Holidays

£ 200 Christmas Bonus

Due to the volume of responses we receive, if we do not contact you within the next 5 days, unfortunately you have not been successful on this occasion.

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