Account Manager

Halo Recruitment LTD
Fareham, UK
16 Sep 2019
19 Sep 2019
Contract Type
Full Time
Job Description

Account Manager

£22,000 (Rising to £25k within the first year) + Commission (OTE £35,000)


Halo Recruitment have partnered up with a very exciting company who operate in the hire industry. Due to company expansion they are looking to recruit telephone based Customer Service Account Managers to join their enthusiastic and professional growing team.

Working closely with your team you will manage a portfolio of your own existing clients to negotiate exceptional service to them. It is essential in this role to build and maintain strong relationships with customers and clients to ensure maximum profitability for the business. You will be taking calls in from customers and suppliers to fulfil contacts and ensure the highest level of customer service is provided, you will be required to process orders, negotiate prices, raise purchase orders, deal with enquiries and handle complaints.

Job Responsibilities:

* Solely manage a number of customer accounts

* To take orders via telephone and email and to identify the customers

* To provide advice to the customer as appropriate.

* To record information accurately using bespoke in house systems whilst highlighting the unique requirements of each job and maintain customer CRM records.

* To work on a number of jobs at any one time

* Developing strong relationships and rapport with customers. You will ensure the customer receives exceptional service

The ideal candidate will have:

* Experience is providing a high standard of customer service.

* Experience in managing accounts.

* Ability to identify new opportunities to sell products/services

* Ability to work well in a team

* Good negotiation skills.

Job Type: Full-time

Salary: £22,000.00 /year

Job Type: Full-time

Salary: £22,000.00 to £22,001.00 /year

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