Surveyor - Property Management

Hampshire, UK
16 Sep 2019
19 Sep 2019
Contract Type
Full Time
My client is one of the world's leading commercial real estate firms with offices located around the world. My client have over 60,0000 employees worldwide, with almost 2,000 employees in the UK. The company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting.

Key Responsibilities
* Reading of leases and ensuring accurate data is maintained on the property management system
* Ensure rent demands are raised accurately and on time
* Ensure credit control targets are met for rent and service charge collections
* Ensure client reports are prepared and issued to clients in accordance with agreed timescales
* Attending client meetings, recording minutes and carrying out of actions arising
* Carry out property inspections
* Responsibility for arranging and chairing occupier meetings when required
* Ensure client feedback following occupier meetings and carrying out all actions arising
* Identify opportunities for providing additional services to clients
* Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
* Review tenant applications and prepare client recommendations
* Manage the transition of client/properties.
* Ensure all tenant application fee invoices are raised and paid promptly
* Responsibility for compliance relating to sites under their control, acting or escalating any issues relating to non-compliance
* Work with the on-site facilities teams to review and obtain approval of service charge budgets
* Review service charge cash flows and budgets monthly/quarterly subject to client requirements
* Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction

Key Skills/Knowledge
* Previous experience of commercial property sector
* Understand the principles of lease structure and be able to read and understand a lease
* Able to build and maintain client relationships
* Able to build and maintain tenant / customer relationships
* Able to work as part of a team, supporting other team members and recognising the work of others
* Build and maintain relationships with other parts of the wider service lines
* Use and grow knowledge of law relating to property management in order to make recommendations to the client
* Be able to apply legal principles of tenant applications for consent and the processes to be followed
* Apply the principles of good service charge management to ensure full compliance with all regulatory and procedural requirements including the terms of the lease
* Understand VAT, banking and credit control methods
* Understand and grow knowledge of the clients' investment objectives
* Be able to recognise opportunities for selling additional services to clients, including cross-selling
* Be able to apply legal principles of tenant applications for consent and the processes to be followed

Person Specification
* Good interpersonal skills
* Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
* Maintains a positive attitude towards routine tasks
* Accurate and exceptional attention to detail
* Pro-active and enjoys working autonomously and as part of a wider team
* Confident and assertive where required

If this role is of interest to you, please do call or email me in the strictest confidence.

(phone number removed)

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