Asset Manager

Recruiter
iRecruit Partners Ltd
Location
Bracknell, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
19 Sep 2019
Ref
1253608820
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
iRecruit Partners are currently working with a company based in Bracknell who are looking for an Asset Manager to join their team.

You will effectively set up cases which have been agreed by an appropriate Mandate Holder. To ensure all technical system set up is completed and appropriate paperwork is produced. To effectively monitor and track accounts and make contact with customers regarding cases. To effectively contact customers with regards to repaying fees & charges that have accrued.

MAIN RESPONSIBILITIES:

* Ensure all paperwork following approval of cases is produced within agreed timescales.

* Effectively complete technical set up of Arrangements to Pay.

* Effectively monitor and chase all outstanding paperwork and payments from customers within agreed timescales.

* Provide solicitors where instructed with all of the necessary documentation to commence litigation proceedings.

* Ensure all communications are in line with company policies, standards and procedures.

* Ensure compliance with the FCA Mortgage Codes of Business, Data Protection and Money Laundering Legislation, Fraud awareness.

REQUIRED SKILLS AND EXPERIENCE:

* Proven customer service experience ideally with a Financial Services/Mortgage company.

* Will have worked in a volume debt collection business in both inbound and outbound environments.

* Display and prove behaviours consistent with regulation and compliance with the principles of Treating Customer Fairly.

* An understanding of FCA regulations essential.

* Be able to successfully pass a reference and credit check.

DESIRABLE SKILLS AND EXPERIENCE:

* Institute of Credit Management or CeMAP qualified

PERFORMANCE BEHAVIOURS:

* Organisation and planning

* Team working

* Influencing others

* Takes accountability for self-development

* Focuses on the customer

* Ethical and compliant

BENEFITS:

* 25 Days holiday

* Healthcare

* Life Assurance (4 times salary)

* Pension (contributory)

* Discretionary bonus scheme

Voluntary Benefits - benefit from the corporate rates

* Denplan/Healthshield

* Childcare Vouchers

* Vodafone friends & family

Grade A offices with an on-site canteen and on-site parking.

As they are a regulated environment all offers are subject to successful completion of 5 year work references, Identity and Adverse Credit checks, and a CRB check.

KEYWORDS: Asset Management / Financial Services / Mortgages / Admin / Accounts / Customers

Required skills

* Asset Management

* CeMAP

* Credit and Debt Management

* Objection Handling

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