Trade Support Officer

Societe Generale Corporate & Investment Banking
London, UK
12 Sep 2019
02 Oct 2019
Contract Type
Full Time
People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Description of the Business Line or Department

The Operations Department (OPER) handles the middle and back office functions for all GBIS business lines (Markets, Financing) and International Private Banking.
OPER implements all necessary means to ensure the operational, administrative and financial processing market and credit operations initiated by business lines.
In addition, OPER ensures the control and security of transaction processing in accordance with current financial legislations.

•The execution of all operations performed by FO
•The first level of control on operations and "quality" certification
•Customer Relationship Management on Post Trade: Relationship with customers, KYC, any support during the life of the transactions
•Management of repositories
•The steering regulatory evolution projects.
•The control of external service providers

Summary of the key purposes of the role

TSU main responsibilities & tasks :

•Fully understands booking rules and their impacts on the complete FO - BO - accounting chain
•Controls Sales & Traders' booking in relevant product database versus available external reference sources
•Guarantees and ensures the position integrity from Front Office to Back Office
•Ensures end-of-day accuracy and consistency of position and valuations
•Systematically raises alerts in case of abnormal events; abnormal variations, trades, behaviours...
•If given FO delegation, books deals in product database on the basis of written FO booking instructions
•Manages events, positions and resolves breaks
•Performs internal controls (permanent supervision, FBK validation, etc...)
•Monitors key indicators (e.g. TSU KPI) even on the off shored perimeter
•Monitors operational risks (e.g. exceptions follow-up, pending trades)
•Participates in projects to support the business line
•Participates in Global and Regional TSU communities to share best practices

Summary of responsibilities

•Provides support to the business in line the specific job details and objectives contained in the Evaluation appraisal and objectives system.
•Proactively mitigates potential risks, ensuring that they act within the best interest of the Company and its clients.
•Engages and works in collaboration with colleagues to reach a common goal to find solutions, ensuring adherence to SG policies and procedures.
•Establish an environment that promotes respect for the individual employee and adheres to the SG policies and guidelines
•Recognises established policies and resolves and proposes solutions to adapt situations or ideas for improvement.
•Shows pro-activity in the development of professional competences, deliverables and contributions to compliment needs and goals of the Company.
•Provides constructive feedback when suggesting new ideas, promoting simplicity and innovations in a professional manner, and actively contributes and embraces change implementation.
•Demonstrates accountability, ensuring to evaluate and improve own performance, actively seeking feedback where applicable.

Level of Autonomy and Authority
Working under the supervision of reporting manager, autonomy to be defined and refined under that supervision.


•Excellent interpersonal skills; to be able to communicate convincingly at all levels with the key decision makers in the relevant business lines and elsewhere within the investment bank

•Strong written documentation abilities
•Coordination skills (across and between the teams in OPER and the business)
•Understanding of Investment Banking market activities
•Compliant with confidentiality requirements
•Ability to work autonomously and be responsible for following matters through to completion
•Solution-focused, service-oriented and proactive
•Team player, enjoy sharing information
•Have a strong risk culture and reliable professional conduct

• Previous Trade Support or similar experience within a similar financial institution

•Understanding of Investment Banking market activities

•Competent in visual basic

•English. French beneficial but not essential.

If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Societe Generale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender reassignment.

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