Client losses recoveries handler

Crewe, UK
16 Aug 2019
28 Sep 2019
Contract Type
Full Time
Kindertons Accident Managment, are looking for a Customer focused individual to join our Recoveries team to work along side our recoveries Handler's who deal with recovering the monies of Client Uninsured losses following a road traffic accident, the monies collected, range from Vehicle Pre Accident Values, Loss of Earnings, Baby Seats, Lap Top, Repair costs, Policy Excess and any other losses not covered by Insurance.

You will also be responsible for the Recovery of Kindertons own losses ranging from Credit Repair, Recovery and Storage, late penalty charges, VAT from Clients and Kindertons own Loss of Profit costs

You will be required to investigate Liability Disputes, therefore a background knowledge of the Highway Code would be beneficial, however full training will be given within your first few weeks of starting with us.

You will be computer literate and confident with the use of all Microsoft suits, including excel.

You'll need to be a confident communicator, both verbal and written. You will be liaising vie email and telephone with Insurers, Client's, Solicitors and Repairers.

Good negotiation skills are necessary to ensure you are obtaining the best recovery for the Customer and Kindertons.

You will be in charge of organising and prioritising your day using Kindertons own case Management System, therefore excellent time management skills are required.

Once comfortable in the role and fully trained, you will eventually be responsible for your own Account of approximately 150 cases, strong organisational skills are required to diary management effectively

The ideal candidate would be able to work in a target driven, challenging and fast paced environment.

Working hours - 8.30am until 5.00pm

If you are interested to learn more, click apply now.

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