Service Desk Analyst

Recruiter
Brookwood Recruitment Limited
Location
Kidlington, UK
Salary
Competitive
Posted
15 Sep 2019
Closes
21 Sep 2019
Ref
1260812196
Contract Type
Permanent
Hours
Full Time
A public sector organisation based in Oxfordshire are currently looking for Service Desk Analysts to join their team on a contract basis. There are 2 positions available here-

·Position 1- Service Desk Analyst, £150 per day, contract until December 2019, regular Monday to Friday 8pm - 4pm shifts

·Position 2- Service Desk Analyst, £170 per day, contract until June 2020, 12 hour shifts of usually 4 on and 4 off. 7am-7pm, 4 days off then 7pm-7am.

This role will involve providing support, advice and guidance to end users by analysing, diagnosing and identifying work around's to resolve incidents within the SLA.

Key skills required:

·ITIL v2 or v3 knowledge or qualification.

·Working experience within a service desk environment or technical environment

·Proven customer focussed approach

If this seems like a good match for your experience then please reply with an updated CV ASAP or feel free to get in touch for a more in depth discussion on the role.

This job was originally posted as www.totaljobs.com/job/87932503

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