Senior Team Leader

Nottingham, UK
14 Sep 2019
26 Sep 2019
Contract Type
Full Time
Senior Team Leader - Nottingham - £30,000 - £40,000

A company based in the NG2 area of Nottinghamshire, operating within the retail/wholesale industry, are seeking to appoint a senior team leader on a full time, permanent basis.

As a senior team leader you will report directly into the contact centre manager and have direct responsibility for 3-4 team leaders who have teams of 10.

You will also have your own small team to manage.

The company are a global, blue-chip company, and therefore the contact centre, made up of 40 agents, is multilingual.

It would be advantageous if you could speak any of the Nordic languages as your team will be made up of Swedish, Finish and Norwegian employees, however this is absolutely not essential as they have English as a second language.

Essential attributes are as follows:
  • 3-5 years working at team leader/senior team leader level, preferably within a blue chip company
  • Strong commercial awareness
  • Experience of reporting to board level
  • Exceptional communication skills
  • Leadership qualities
  • Experience of coaching and managing staff
  • Influential and confident personality

Please apply below for a further discussion about this senior level role, or call the Hays office on 0115 947 7501 for more information.

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