1st Line Support Engineer

Recruiter
Premier IT
Location
Swadlincote, UK
Salary
Competitive
Posted
14 Sep 2019
Closes
02 Oct 2019
Ref
1253475510
Contract Type
Permanent
Hours
Full Time
ROLE: 1st Line Support
LOCATION: Leicestershire
SALARY: £18,000 - £23,000

This is a fantastic opportunity for an 1st Line Support Engineer to join a well-known company that is able to offer full training and excellent progression, with salary and benefits to match.

Responsibilities of a 1st Line Support Engineer
  • Handling incoming requests to the Service Desk via telephone and e-mail
  • Documenting all pertinent end user identification information
  • Performing hands-on fixes at the desktop level, including installing and upgrading software
  • Testing fixes to ensure problems have been adequately resolved
  • Performing post-resolution follow-ups to help requests

Skills for 1st Line Support Engineer
  • Windows Office
  • Knowledge of basic computer hardware
  • Windows 7 and 10

Required for a 1st Line Support Engineer
  • UK Drivers License
  • 12 Months Experience

Interested? Please apply with your most up to date CV.

This job was originally posted as www.totaljobs.com/job/87827256

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