Service Manager

Path Recruitment Ltd
Jarrow, UK
14 Sep 2019
14 Oct 2019
Contract Type
Full Time
Due to internal promotion this Service Manager role based in the North East requires the successful candidate to be technically minded and have experience maintaining excavators, dumpers, mini diggers and a range of plant to support your team of engineers and post sales / aftercare team. You will have the opportunity to both receive training and attend product launch meetings here and in the Europe.

You will be working as a Service Manager for a proactive business who supply plant machinery, bespoke construction equipment and heavy plant to some of the biggest construction sites, events and civil engineering projects in the UK.

Duties of the Service Manager will include:

• Setting an example to a team of fitters working on a range of plant from JCB, Terex, Komatsu, Bomag
• Ensuring time sensitive deadlines are met
• Take ownership of all workshop, yard and after market staff
• Managing parts, stock and any additional sales / additional products or care packages
• Work closely with all engineers and head office
• Providing technical support, able to diagnose faults remotely
• Providing suggestions of how processes can be changed and made more effective e.g. within warranty

Service Manager Skills and Experience
• Experience managing equipment availability, stock/parts, budget control, warranty, damages, transport and service compliance.
• You may have worked as a Service Supervisor, after market manager or after-care manager previously
• You may be qualified to NVQ or City and Guilds standard or time served with good knowledge of health & safety, CANBUS etc. Deciding when to fix or when to replace within the fleet.

Benefits of the Service Manager role:

• Training courses and regular 1-1 review meetings
• Salary £40k DOE + overtime + van
• Increased holiday allowance with time served.

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