Personal Injury and Credit Hire Claim Advisor

Recruiter
Easy Claim Ltd
Location
Ilford, UK
Salary
Competitive
Posted
06 Sep 2019
Closes
06 Oct 2019
Ref
1253448819
Sector
Legal
Contract Type
Permanent
Hours
Full Time
We are a personal injury claims management company and looking for an EXPERIENCED ONLY applicant to handle the initial stages of RTA and other PI claims, along with providing full administrative support.

As a claims advisor you will be managing the new/existing claims whilst completing the following:
  • Taking details from clients; involves telephone, face to face and by email
  • Opening files on the case management system (Proclaim)
  • Liaising with the clients and third party insurers
  • Liaising with panel solicitors/file handlers
  • Liaising with other parties involved (repairers, hire companies, police, witnesses, etc.)
  • Providing updates, explanation of legal documents and advice to existing clients
  • Completing documents on behalf of clients where necessary
  • Contacting client for outstanding information/ documentation.
  • Office administration (photocopying, scanning, incoming and outgoing post etc.)

Skills needed
  • Worked in a similar role in personal injury claims management company, credit hire company or a solicitor practice
  • Experience of dealing with client and third party insurers, repairers, solicitors, engineers, credit hire companies
  • knowledge in personal injury claims is essential (RTA, public liability, trip/slip, employer liability and medical negligence)
  • Knowledge of Microsoft Word, Outlook and Internet, computer literate with strong typing skills
  • Excellent communication skills and the ability to deal with clients in a friendly professional manner over the telephone and in person

Other information:

Start Date: ASAP

Hours: Monday to Friday 9am to 5.30pm

Transport: 5 minutes walking distance from Ilford station

No agencies please

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