Customer Service Partner

Hays Specialist Recruitment Limited
Glenrothes, UK
16 Sep 2019
02 Oct 2019
Contract Type
Full Time
Permanent Customer Service Partner based in Glenrothes, £22000 - £24000 DOE + 34 days AL & excellent pension

Your new company

Hays Office Support are recruiting on behalf of their established and growing client for a exciting new role as a permanent Customer Service Partner. Salary is £22,000 - £24,000 depending on experience + 34 days annual leave and highly competitive pension

Your new role

You will act as an operational Customer Account Manager for the businesses clients in collaboration with the external sales staff to deliver excellent service and end to end communication to the companies client base. You will provide the highest standard of service at all times including processing sales orders, providing order updates, stock control, technical support, up-selling and dealing with any enquiries. You will take ownership and responsibility for customer cases, demonstrate a high level of product knowledge and manage queries and customer concerns to bring to a resolution.

What you'll need to succeed

You will be an experienced customer service and administration focused professional who has worked in fast paced high volume roles. You will possess strong problem solving solving skills and be able to work with accuracy and attention to detail. You will be a confident communicator who is proactive, forward thinking and has the ability to build strong working relationships. You will have excellent IT skills including Microsoft Excel.

What you'll get in return

The opportunity to work for an established and growing client with an excellent salary package of £22,000 - £24,000 DOE + 34 days annual leave and highly competitive pension.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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