Customer Account Manager

Recruiter
First Recruitment Services Limited
Location
Brighton, UK
Salary
Competitive
Posted
16 Sep 2019
Closes
02 Oct 2019
Ref
1260496324
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
We have a great opportunity for an experienced Account Manager or Customer Relationship Manager to work with a great company in Brighton who are in the Technology sector.

You'll be working with customers to support their use of the technology but more to nurture and grow the existing client relationships and ensure client retention through proactive account management and reactive customer support.

The role involves:
  • Building and managing relationships with your assigned clients
  • Investigating and resolving or escalating customer queries
  • Troubleshooting software issues for clients
  • Liaising with technical services on technical issues
  • Retaining and renewing client contracts

You'll need to have fantastic communication skills both written and verbal as well as experience in Customer Account Management where you have looked after a base of client accounts.

The salary is up to £25k dependent on experience and you'll work Monday to Friday 9am-5.30pm in a fantastic, modern environment with excellent company benefits.

First Recruitment Services ltd is acting as an employment agency.

Similar jobs

Similar jobs