CRM Project Manager (Contract)

Glasgow City Centre, UK
05 Sep 2019
18 Sep 2019
Contract Type
Full Time
My client here in Glasgow are looking for a Sage 300/Sage CRM Project Manager on a long-term contract basis.

We require a project manager who has:
  • Technical experience of Sage 300, Sage CRM & IT management systems
  • The ability to identify business risks associated with introducing Sage CRM to existing Sage 300 system
  • Excellent project management skills with a relevant qualification
  • The ability to communicate technical subject matter clearly to an audience with varying technical capabilities
  • A track record of delivering complex/risky IT projects in the public sector
  • Experience of managing multiple developers across different platforms
  • Has the ability to communicate with senior management
  • Experience of identifying business needs as project develops

You will be required to:
  • Review project objectives, customer data audit, business process identification, Sage CRM categories/fields, functionality requirements, user operations & timescales identified to date & amend where necessary
  • Develop a fully costed project plan to meet business objectives, including risk identification & mitigation
  • Produce a tender specification document & review submissions
  • Create a contract document/SLA & other associated documents
  • Manage the delivery of project in 2019/20
  • Liaise with current platform developers and newly appointed platform developers
  • Report project progress regularly
  • Oversee user training & testing phases
  • Review project deliverables against brief and ensure follow-up requirements are carried out
  • Produce a project review & lessons learned document

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