Customer Support Executive - Customer Service - £23k

Location
London
Salary
Up to £23000 per annum
Posted
16 Sep 2019
Closes
08 Oct 2019
Ref
00098135
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
Company Background:

This well established, multi-award winning company is seeking a talented and enthusiastic customer support executive to join their growing team based in Putney, South West London.

They are an online marketplace for transport - with official eBay compatible status.

Millions of everyday consumers list goods they need to move on their site and then receive quotes from their base of over 100,000 transport companies who are already making similar trips. It keeps trucks full of cargo, helping the environment and gives consumers a low price at the same time.

TV Dragon Peter Jones was so impressed by this business that he awarded its founder the title of BT Entrepreneur of the year.

Duties and Responsibilities

- Helping existing customers via email and phone. Inbound calls only, no cold calling.
- Ensuring the customer support KPI's are met
- Replying to emails and answering phone calls in a polite and friendly manner
- Various ad-hoc duties

Who are they looking for?

- Hard worker
- Helpful in nature

More information

- You'll be working in a really nice area of London - leafy Putney, a stone's throw from the Thames.
- 4 minute walk to the tube and 3 minute walk to the train.
- Casual dress code - jeans and t-shirt are the norm. No stuffy suits here!
- The culture is like that of a boutique start-up but it benefits from having solid, successful foundations built up over 10 years with millions of customers - so it won't feel like you're taking a risk.
- The founder and senior team are still hugely involved - you'll get to learn from them first hand.
- Plenty of room for career progression, both in terms of salary and job title.
- Regular team lunches & trips to the pub.
- Ping pong table!

Hours: Monday to Friday 9am to 6pm
Salary: £23,000
Holiday: 24 days

Please apply with your CV.

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Similar jobs

Similar jobs