Program Quality Assurance Manager

Safran Group
Grove, UK
13 Sep 2019
19 Sep 2019
Contract Type
Full Time
General information


Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 92,000 employees and sales of 21 billion euros in 2018. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes Research & Development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.5 billion euros in 2018.
Safran is ranked among the Top 100 Global Innovators by Thomson Reuters and is featured on the "Happy at work" rankings. The Group places fourth on the Universum ranking for the favorite companies of newly-qualified engineers in France.
Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in the equipment electrification of electric and hybrid propulsion sector. It has 12,400 employees across 12 different countries.

Reference number

Job details
Main domain/Job field
Support functions - Quality
Job title
Program Quality Assurance Manager
Employment type
Professional category
Professional, Engineer & Manager
Part time / Full time
Number of hours per week
Job description
The Programme Quality Assurance Manager is responsible for ensuring product integrity (through operations interface) and feedback to the customer & regulatory bodies of any required quality topics identified through internal or external audit / monitoring and / or occurrence reporting They will manage their own assigned programmes in addition to overseeing those of their team members leading the team in the achievement of programme quality, customer satisfaction and quality improvement targets. • Quality engineer will interface directly with the customer & regulatory bodies and ultimately act as a pool of resource for the PQA Manager• PQA Manager is the point of escalation for quality matters with the customer & regulatory bodies• Has assigned customers and appropriate operations focus• No direct budget responsibility - but will identify training needs, system weaknesses and opportunities to improve methods of functional and business working through audits and make recommendations for the appropriate expenditure to deliver these actions.• Leads a small team of Operations based Quality / Assurance Engineers
Additional description
• Ensures the quality plan is implemented and maintained for all customers and leads interaction with customer on these matters• Has oversight of the processes and systems deployed across the organisation and ensures consistency of application across the quality team• Takes timely and relevant containment actions and ensure traceability investigations are carried out as required• Ensures KPI's are fit for purpose and developed as needed and targets are agreed with the customer. Where possible seeks to have continuity of KPI across all customers and benchmark some of the assurance and improvement opportunities• Leads on customer interaction for quality escapes and request for customer approvals in conjunction with programmes• Ensures compliance with all customer, EASA, ISO9001 and AS9100 requirements and audits and actively lead the closure of any corrective actions or required improvements• Coach team members in within the QRQC/8D process to ensure matters are closed out appropriately, actions are implemented where needed consistently across the business, in a timely manner and are communicated to the relevant stakeholders• Leads the process, system or product audits as required and ensures deployment through themselves and the team • Ensures all necessary information and facts are gathered relating to quality issues within the business ensuring they are appropriately documented and communicated to relevant stakeholders
Travel specifictity
As required
Candidate skills & requirements
• Able to manage a small direct team of Quality Engineers on a daily basis within their organisational responsibilities.• Proven customer / regulatory management experience, effective customer / regulatory communications, and ability to appropriately address customer / regulatory issues and influence and align with wider business requirements• Proven technical experience of Engineering, manufacturing and quality processes.• Lead auditor trained preferred• Solid understanding of contractual and regulatory requirements including EASA, ISO9001 and AS9100• In depth knowledge of the company QMS system• Ability to lead quality investigation and compile appropriate reports and coach others• Strong analytical and diagnostic skills with the ability to solve problems using tools such as Process FMEA / 8D / SPC.• Good attention to detail and able to be objective and to draw out information from relevant parties• Drives to completion, self-motivated and able to prioritise own and direct reports workload.• Effective written and verbal communication skills across all levels of the organisation• IT literate - MS Office software• Evidence of written English at interview stage. This will be through providing certification of a formal English or technical qualification studied in the UK or overseas in English. If this cannot be provided you will be required to complete and pass an online SHL English comprehension test as part of the interview process.Job location
Job location
Europe, UK, England, London
City (-ies)

Pitstone, UK

Similar jobs

Similar jobs