Technical Specialist - Application Support

Coventry Building Society
Coventry, UK
12 Sep 2019
19 Sep 2019
Contract Type
Full Time
About The Role

In this role you'll be providing a deep level of technical knowledge and own complex production incidents, collaborating with other technical teams to troubleshoot and ensure a resolution. You'll also run small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion of work to agreed quality criteria and timescales. Whilst continually assessing ways of working in order to develop or revise artefacts and processes that improve team efficiency and effectiveness. You'll act as a role model within the team who provides mentoring and coaching to peers and junior team members.

About You

Essentialskills include:

• Good IT Infrastructure skill set with Windows Server 2008R2, 2012 R2 &/or 2016
• Standard Infrastructure operations technologies (e.g. AD, DNS, DHCP, etc.)
• Knowledge of SQL Server database systems
• Application Support Skills
• Application Monitoring Knowledge
• HP Server / Blade / Cluster Technology.

Desirable skills include:

• Sharepoint (2007,2013)
• An appreciation of web services, XML standards
• Understanding of Windows based applications.
• Powershell scripting
• Branch Systems support.
• SQL Server Database (2005, 2008, 2012) installation & management
• IIS, COM, web browser, .net and associated Internet/Intranet technology.
• Understanding of SAN technology and utilities.
• Knowledge of Citrix XenApp.
• VMware Virtualisation.
• Knowledge of SCCM (2007, 2012)

Other essential information:

• Available for out-of-hours support, on a rota basis.

About The Company

IT at the Coventry is changing; we are currently undertaking an exciting transformation project that will shape the future of the organisation. As we progress on our journey we are seeking talented individuals who are passionate about delivering an outstanding experience for both members and colleagues in an environment where you will have the opportunity to be part of the future success of the organisation and work in an environment where personal and professional development is taken seriously.

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