Service Operations Manager

ITECCO Limited
York, UK
12 Sep 2019
25 Sep 2019
Contract Type
Full Time
Role: Service Operations Manager
Location: York
Salary: £45,000 - £55,000

  • Up to 33 days' holiday including bank holidays plus long-service increase.
  • Great flexi-time arrangement available
  • Government workplace pension
  • Free onsite gym
  • Free parking and hot drinks
  • Free work wear
  • On site crèche
  • Staff discount

Are you looking for a busy role that will offer you a clear progression path within their IT Team? If so, this role may be perfect for you.

Our client, a well-established insurance provider is now looking to hire an experienced and talented Service Operations Manager to help strengthen their IT infrastructure.

They have many IT transformation projects lined up, so this is an exciting time to join and get involved with the company. Your main responsibility would be maintaining the general IT systems, network & telecoms infrastructure.

Skills and Experience
  • Desktop PCs & Laptop hardware configuration and setup
  • Windows 10 / 7
  • Server hardware configuration and management
  • Windows Server 2003, 2008, 2012 & 2016
  • Firewall management and configurations
  • Telecom/VoIP systems configuration and management
  • Active Directory support and management including Group Policy
  • Distributed file system (DFS), DHCP, DNS, IIS
  • VMware vSphere & Hyper-V, installation and support
  • Backup technologies (ideally Veeam) o TCP/IP networking. LAN / WAN technologies including wireless
  • Installing & managing Cisco switches
  • Cloud Technologies; Microsoft 365, Office 365, Skype For Business
  • Remote Desktop Services installation and support
  • ITIL Service framework and Change Management practices
  • Flexible; dealing with all areas and different types of work and problems.

  • ITIL qualifications or experience.
  • Security qualifications (desirable)

More importantly, is that you are a talented and passionate Service Operations Manager with the desire to own and drive genuinely exciting projects.

Windows - Server - Microsoft - Exchange - Office 365 - Virtualisation - Hyper V - VMware - VDI - Citrix - Xen - Migration - Projects - EMC - SAN - NAS - Storage - Firewall - Cyber - Security - AD - Active Directory - Cisco - Router / Routing - Switch - Networking - Infrastructure

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