Assistant Manager

Recruiter
Phase Eight
Location
Perth, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
17 Sep 2019
Ref
1256957404
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Principal Accountabilities: Service and Sales * Provide a service to our customers that endeavours to meet their needs and exceeds their expectations. * Support and coach your team in selling techniques and product knowledge to ensure that customer's needs are met within our outlet. * Provide an inviting and welcoming atmosphere for our customers to experience our product in a relaxed and elegant environment. * Support the Manager to develop, manage and implement promotions in order to drive sales and develop brand awareness. Product * Present the product to our customer, utilising the visual merchandising guidance, in order to maximise sales opportunities with effective use of space and stock availability. * Respond to business trends and external factors to recommend changes needed to capitalise on opportunities to maximise sales. * Develop an in-depth knowledge of our product and utilise your allocation to maintain availability to customers. Operations * Support the Manager to ensure your staff are adequately trained and competent with till, banking and cash handling procedures. * Maintain your relationship with your line manager to ensure clear communication channels are developed and relevant information is communicated in the absence of the Manager. * Maintain relationships with the relevant departments to ensure that the maintenance of the premises ensures a safe and aesthetically pleasing working and shopping environment. * Adherence to the company's Stock control procedures, supporting the 1% stock loss level. * Support the Manager to analyse business performance and identify action plans to develop the commercial success of the brand within the outlet and exceed sales and profitability targets. * Ensure that all your duties are undertaken with care and consideration maintaining the health and safety of your colleagues, customers and contractors. * General housekeeping as and when required such as dusting and cleaning to ensure the store standards are visually high Team Management * Recruit, retain and develop your staff to enhance the values of the brand and contribute to the success of the business. * Support and develop your staff based on Key Performance Indicators. * Motivate and drive your team to achieve sales and performance targets through the use of incentives, sales targets and performance development goals under the direction of the Manager. * Deputise in the absence of the Manager in all functions of their role. Essential: * Passion for fashion * Customer service focused * Sales and target driven * Visual Merchandising skills * Commercial awareness

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