Senior Manager Delivery Excellence

Synnex Concentrix Ltd
Manchester, UK
13 Sep 2019
04 Oct 2019
Contract Type
Full Time

* Six Sigma Projects & Implementations

* Drive Geo Strategic projects for EMEA Countries

* Drive Delivery Excellence initiatives in EMEA Region

* Provide Six Sigma Training & DNA Build for the region

* Drive innovation strategy & Roots Implementation to bring value add to our clients & Business

* Meet the Cost Savings Goals / Geo wide Financial Goals through Innovation/Process Improvement/ Automation

Requirements and responsibilities:

* Significant / BPO experience as BB / part of delivery excellence/ Six Sigma/ Analytics / Business Excellence

* Six Sigma certified Black Belt Resource

* Good communication skills, especially English

* Good Interpersonal skills - managing the stakeholders across different countries

* People Management experience.

* Manage the Delivery Excellence initiatives within EMEA Region and lead projects for key accounts & drive Governance for strategic projects within Geos

* Liaison within cross functional teams to drive strategic projects for the country/ Geo and global accounts

* This position will be individual contributor role

Why to work for Concentrix?

We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include:

* Competitive salary

* A bright, modern and exciting place to work, with excellent staff facilities

* Performance related pay

* Medical plan

* Life insurance

* Annual reward and recognition events

* Holiday pay

* Team and Concentrix events

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world's best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design

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