Fire & Security Service Engineer

Marlowe Fire & Security
Berkshire, UK
13 Sep 2019
29 Sep 2019
Contract Type
Full Time

* Covering the Reading/Guildford/Slough area, up to £28,000 per annum dependent on experience

* OTE up to £38,000 Through Our Engineer Incentive Scheme

* Company Vehicle and Fuel Card

* Mobile Phone, Laptop, Tablet

* Pension Scheme, Life Assurance

* Additional Day Holiday for Each Full Year of Completed Service up to 25 days.

* Birthday Holiday (Following successful probation review)

* Sick Pay Policy, Employee Recognition Scheme, Long Service Recognition

Job Purpose Summary:

A self managing multi disciplined Fire and Security Engineer role to cover the designated areas within the designated region. The role of a multi disciplined Fire and Security Engineer is to respond to call outs, install, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems.

To work as a team with colleagues, Lead Engineers and Regional Service Managers to enhance the Company's reputation with regards to quality and customer service.

Key Responsibilities & Accountabilities

• Maintain Fire and Security Systems in line with current standards and customer requirements

• Respond to demand service calls on all types of fire and security systems in line with current standards and customer requirements

• Plan and implement routine and demand call visits for your area

• Effectively communicate with our customers to ensure a full understanding

• Be an engineer able to hit the ground running with little or no supervision or training

• Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate

• Attend training sessions as required and identify and communicate with Line Manager any personal training and development needs

• Assist colleagues as and when required

• Hold a full Driving Licence

• Hold a valid Passport (Current)

Person Specification:

• Personality - Energy, Drive and Enthusiasm

• Technical background in the electrical / electronic industry

• Good all round knowledge of Fire and Security Systems

• Experience of front line customer contact preferred

• Excellent organisational skills

• Professional

• Be able to deliver exceptional customer service

• Must be able to perform well as an individual as well as part of a team

Due to the nature of the Fire & Security industry and specific contracts, upon offer of employment from Marlowe you will be required to undergo the following:

* 5 year Security Screening in line with BS:7858

* Home Office Security Clearance

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