2nd Line Support - MS Windows Server & SQL Server

SOM 3 Recruitment Limited
Mansfield, UK
27 Aug 2019
28 Sep 2019
Contract Type
Full Time
2nd Line Support - Microsoft Deployment

Are you looking for an opportunity to move your support skills to the next level and gain experience in MS Windows Server & SQL Server? If so this is a great opportunity for you. Our client are a truly market leading software house in the healthcare sector.

With the support of the team you will be responsible for the Microsoft deployments that are delivered to customers, ensuring that these deployments/services meet service levels and are implemented to best practice standards. You will also be expected to assist in problem resolution, both performance and availability issues. Strong MS Windows Server and SQL server skills are beneficial as well as a good understanding of general IT Infrastructure.

Core Responsibilities
* Standardise and automate deployments where possible
* Ensure backup processes meet RPO /RTO and implement rigorous testing routines to prove it
* Optimise MS Server side components
* Troubleshoot service outages in and out of hours
* MS Windows Server Application implementation and troubleshooting
* Assisting in pre-sales technical discussions
* Some travel may be required as part of system installations and fault fixes or investigation
* Investigate faults with SQL Reports and develop new SQL Server Reporting Services Reports
* Work closely with support / project teams to aid in call reduction and problem management
* Maintain best practice documentation
* Perform day to day management of the Microsoft Technical Services call stack
* Review and manage RFC's

Some experience in the following or equivalent technologies would be beneficial

* Microsoft Server Technologies
* Networking
* High availability technologies
* Virtualisation
* Server/storage infrastructure
* SQL Server Reporting Services

Location: Mansfield, Nottinghamshire
Salary: Up to £24k + £1500 Bonus & Benefits
Start: ASAP

Candidates must be eligible to live and work in the UK

This job was originally posted as www.totaljobs.com/job/87612574

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