Customer Service Coordinator - Temp to Perm

Recruiter
Concept Information Technology Limited
Location
Peterborough, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
29 Sep 2019
Ref
1262416359
Contract Type
Permanent
Hours
Full Time
Junior IT Service Desk Analyst - Peterborough - £11 to £12 per hour

Concept are actively recruiting for a Customer Service Desk Analyst in Peterborough.

You will be working for a leading IT Services organisation on their rapidly growing Service Desk. This is a fantastic opportunity for someone who is looking to start their career in IT.

Job responsibilities;
  • Act as an initial point of contact to external customers and ensure that incidents are fully managed through to resolution (escalate where applicable)
  • Answering incoming calls and emails from customers and accurately logging incidents ensuring all relevant data is captured
  • Provide an excellent level of customer service to internal and external customers

Experience needed;
  • Experience in a customer service/retail environment
  • Have a real drive and passion to progress into a role within the IT Industry

This will be on an initial 3 month contract basis paying £11 - 12 per hour (dependant on experience)

Most shifts will be day work between 08:00 - 20:00, must be flexible to work 7.5 hours per day between these hours.

Please send a CV to find out more

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