Network Support Specialist

DD Group
Witham, UK
27 Aug 2019
19 Sep 2019
Contract Type
Full Time
Do you have up-to-date knowledge of IT systems and software packages?

We have an opportunity for a Network Support Specialist to provide Infrastructure and Network Support based in Witham, Essex, or as required by the business to carry outduties. You will maintain the highest levels of support and ensure that all items are dealt with within defined SLA's. This is a full time, permanent position offering a competitive salary plus benefits.

DD Group is one of the largest full-service dental dealers in the UK, supplying around 12,000 dental practices with everything from toothbrushes to specialist medical equipment. It has built a reputation based on personal service and working in partnership with dentists to understand their business and support growth plans through superior product knowledge, competitive pricing and the capability to supply everything a modern practice requires. In April 2014, DD was acquired by the parent group that owns Integrated Dental Holdings the largest dental group in the UK.

In return as our Network Support Specialist we offer excellent benefits including;

- Highly competitive base salary plus benefits linked to skills and experiences
- Pension
- 25 days holiday plus bank holidays
- Family friendly policies
- Career Development in a growing business

Key Responsibilities of our Network Support Specialist:

- Pick up and resolve queries raised though the IT Service Desk that require further technical support
- Maintain availability of Infrastructure and Network systems with in defined KPI's
- Ensure that all work is documented via the IT Service Desk knowledge base or other document keeping systems
- Develop the Infrastructure and Network systems to meet the needs of the Dental Directory
- Where appropriate support the IT Service Desk in providing end user training
- Where appropriate make changes to software system following the appropriate development workflow
- Deliver projects that further the strategic aims of Dental Directory
- Partake in the On Call rota

The successful Network Support Specialist will have the below skills & experience:

- Good knowledge of all networking aspects (Vlans / Routing ./ ACL's etc
- Up-to-date knowledge of IT systems and software packages
- Cisco Experience
- Hp experience
- 5 GCSE's including maths and English (or equivalent)
- Bsc Computer Science

If you would like to learn more about our Network Support Specialist role then please click 'apply' today!

Due to volume of applications expected for this role, if you do not hear from us please assume your application has been unsuccessful on this occasion.

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