Retail Sales Assistant

Outdoor & Cycle concepts Ltd
Shefford, UK
12 Aug 2019
25 Sep 2019
Contract Type
Full Time
Love the outdoors?

At Outdoor and Cycle Concepts we believe people are happier when they actively escape outside!

Comprising of the well-known high street brands Snow+Rock, Cotswold Outdoor, Cycle Surgery, and Runners Need, we are united by our deep-rooted passion for the outdoors and our commitment to improve customer service every day. We are proud to be specialists with each fascia having its own identity supported by one central back office. By providing the best kit and expert advice, we want to help as many people as possible enjoy their time outside to the full.


With a role at O&CC within one of our stores, you will play an important part in our mission to inspire and support people to get outside.

As a Retail Sales Assistant your key responsibilities will include:

Greeting every customer as they enter the store and be a part of helping every customer have a positive and enjoyable shopping experience in store.

Engage and build rapport quickly with our customers through listening, conversation and promoting relevant offers to enable understanding and ownership of delivering each specific customer need and want.

Be passionate about being the face of O&CC in store, consistently delivering positive and friendly service throughout the whole customer journey.

Drive sales by providing good customer service and product knowledge

Maintain high sales floor and stockroom housekeeping standards


We want people that demonstrate our company values and, above all, have a passion for the outdoors.

Customers at the heart of everything

Brave and Bold

Passionate experts


Role Requirements

Knowledge of retail environment

Understanding and a passion for the outdoors

Good communication skills

Strong customer service skills

Experience working in a team

Good organisational skills, ability to multi-task

PC Literate


Up to 25 Days annual leave plus the national Bank Holidays

Full time/Part time/ Temp/ Hours

Buy and sell annual leave

Incredible Cycle to Work Scheme

Eyecare vouchers

Long service awards

Support for Reserve Forces Scheme

Generous Staff Discount Scheme

*Only applicable in certain jobs and locations.

We believe there's no substitute for experience. That's why we pride ourselves on the fact that we love spending time outdoors, so when you ask us for advice, you know it comes from our real-world experiences.

To encourage our people to get outdoors we have regular camping trips, weekly running clubs, office yoga and outdoor meetings as well as partnering with loads of amazing brands and outdoor enthusiasts such as The National Trust, The Ramblers, BMC, and many more! Our employees live our values and love all things outdoor, click here to see how we spent our winter:

At Outdoor and Cycle Concepts we believe people are happier when they actively escape outside. Want to join our team and inspire the nation?

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