Solutions Engineer

Recruiter
Delaney Browne Appointments
Location
Reading, UK
Salary
Competitive
Posted
10 Sep 2019
Closes
02 Oct 2019
Ref
1231903142
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen to work for a fab software solutions company in Reading with a global presense.

As a Solutions Engineer, you will partner with thier Sales and Customer Success teams to develop value propositions for their platform products. This role will also be required to conduct pre-sales activity with our most strategic, high-profile prospects. You will be responsible for all technical aspects of proposed solutions working in close partnership with the Product Management, Engineering, and Post-Sales Services (PS and Support).

Essential Job Functions
  • Collaborate with Sales and Account Management and the wider SE team to identify and create winning sales strategies and new product opportunities.
  • Communicate value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels and end-users.
  • Propose and/or design technical solutions to meet prospect's business, technical and / or financial goals.
  • Support and respond, in an effective and timely manner, on RFI / RFPs
  • Support and setup tradeshow demos
  • Partner with Sales to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned.
  • Maintain expert knowledge of xxx products to develop and present unique solutions and maintain knowledge of emerging trends in technology and online advertising
  • Produce Customer Requirement Documents to describe our understanding of the customer problem and how we propose to resolve it. These are agreed by the customer and are used internally by Sales and Professional Services in providing estimates against any specific custom work required

What we're looking for...

You enjoy working with technology and are excited about helping others troubleshoot their technical issues. You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done. You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time. You relate well to all kinds of people and show genuine empathy. You listen attentively and can hone in on the most important issues. You explain things easily in ways that people can understand and enjoy sharing your enthusiasm for new ideas.

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