Group Finance Systems Aanlyst

Recruiter
Investigo
Location
Surrey, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
21 Sep 2019
Ref
1229721368
Contract Type
Permanent
Hours
Full Time
My internationally renowned client is seeking a Group Finance Systems Analyst to join their team on a permanent basis. This role is suitable for someone with proven analytic experience and a strong interest in systems as well.

**Key Responsibilities:**

- Provide guidance and leadership to internal stakeholders
- Ensure that all systems have onsite support at agreed times
- Actively identify and communicate areas where skills gaps present a risk to supporting business as usual
- Ensure the support teams actively resolve incidents/defects to the best of their ability
- Draft and distribute support related communications to appropriate stakeholders when required
- Ensure that end user training and cross training across platforms meets the needs of users and is delivered in an appropriate and professional manner
- Engage third party developers where required to resolve issues
- Take full ownership of resolving immediate technology system issues
- Where required, raise issues with Central IT resources or external vendors to expedite timely resolution of technical issues experienced by customers
- Actively gather and communicate user comments to system stakeholders
- Identify and suggest improvements to supported systems & processes to improve customer experience
- Liaise with internal development teams or vendors as required to resolve and review logged issues to ensure they are all resolved satisfactorily
- Provide input into the production of functional and technical specifications for new business managed systems, and/or new components or interfaces between existing systems if required
- Actively find ways to automate repetitive tasks to stream line tasks, particularly around system testing including the use of automated testing tools

**Successful candidates are:**

- Proven knowledge/interest in ERP systems
- At least 2 years of experience within a finance related position
- Bright and hardworking

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