Group Finance Systems Aanlyst

Surrey, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time
My internationally renowned client is seeking a Group Finance Systems Analyst to join their team on a permanent basis. This role is suitable for someone with proven analytic experience and a strong interest in systems as well.

**Key Responsibilities:**

- Provide guidance and leadership to internal stakeholders
- Ensure that all systems have onsite support at agreed times
- Actively identify and communicate areas where skills gaps present a risk to supporting business as usual
- Ensure the support teams actively resolve incidents/defects to the best of their ability
- Draft and distribute support related communications to appropriate stakeholders when required
- Ensure that end user training and cross training across platforms meets the needs of users and is delivered in an appropriate and professional manner
- Engage third party developers where required to resolve issues
- Take full ownership of resolving immediate technology system issues
- Where required, raise issues with Central IT resources or external vendors to expedite timely resolution of technical issues experienced by customers
- Actively gather and communicate user comments to system stakeholders
- Identify and suggest improvements to supported systems & processes to improve customer experience
- Liaise with internal development teams or vendors as required to resolve and review logged issues to ensure they are all resolved satisfactorily
- Provide input into the production of functional and technical specifications for new business managed systems, and/or new components or interfaces between existing systems if required
- Actively find ways to automate repetitive tasks to stream line tasks, particularly around system testing including the use of automated testing tools

**Successful candidates are:**

- Proven knowledge/interest in ERP systems
- At least 2 years of experience within a finance related position
- Bright and hardworking

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