Field Compliance Manager

H2O Recruitment Services Ltd
Leicester, UK
12 Sep 2019
19 Sep 2019
Contract Type
Full Time
Field Compliance Manager

Job Description

You will be responsible for managing a number of Advisors within a geographical area prescribed to you. You should ensure that you are visible as the main point of contact for your area of Advisors for any and all issues relating to regulation & compliance. You should ensure at all times that you are aware of, and that all areas of risk are picked up on and reported promptly.

  • Ensure that there is a consistent approach to compliance and regulatory policy
  • Working closely with Advice Quality, ensure that all checks are followed up and any issues are dealt with promptly
  • Use observation skills to identify areas of concern or development need of Advisors and address promptly putting development plans in place where needed
  • Effectively supervise Advisors within your span of control to ensure that:

o All new Advisors achieve fully competent status within required time limits

o All checks and signs off where required, happen within deadlines

o Ensure any developmental needs are identified and acted on promptly

o Fully competent Advisors continue performing at the required level

o Closely monitor all Academy level advisors, completing extra checks where required, depending on level of competency

o Continually monitor and manage any development needs as appropriate

o Promptly raise any concerns or areas of risk with Advisors & AR firms
  • Ensure records are kept updated with all relevant and necessary information
  • Use initiative when scheduling your diary to ensure efficiency at all times
  • Proactively contribute to the wider compliance teams to improve processes and procedures to drive efficiency
  • Complete regular reviews of AR firms to ensure effectiveness of controls within the business, providing a report with a summary of findings and action plan to the relevant Approved Person
  • Complete follow up where required to ensure action points have been completed within timescales and provide guidance and assistance where needed
  • Effectively handle any regulatory or compliance queries received from AR firms & Advisors, raising any action points as necessary
  • Regular updates & completion of relevant back office system
  • Identify and manage risk within the business (to include quality of client files, advice quality, advice process, new advisers moving through scheme, operating procedures etc.)
  • Audit of new ARs when required ensuring that all activity & documentation meet the necessary standard
  • Share best practice with other FCMs to continually build knowledge
  • Proactively provide holiday/absence cover for the team as determined by management
  • Willingness & ability to travel within the field to enable required levels of supervision
  • Effectively contribute to regular FCM meetings
  • Ensure adherence to the T&C scheme at all times, at all levels
  • Ensure all relevant regulatory knowledge is kept up to date
  • Any other duties as requested by management in line with areas of compliance

Skills & Requirements
  • Ability to communicate at all levels with professionalism and integrity
  • Motivational qualities to motivate the Advisors to strive for success
  • Effective time management of self to drive efficiencies
  • Use observation skills to identify any issues or areas of risk
  • Out of the box thinking to enable process improvement at all times
  • Able to demonstrate building effective relationships with key stakeholders
  • Able to demonstrate good problem-solving skills, plan effective contingencies and solutions
  • Use good judgement and self-sufficiency at all times to enable sound decision making

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