Senior CRM Manager

Recruiter
The Global Search Company
Location
Central London, UK
Salary
Competitive
Posted
26 Aug 2019
Closes
21 Sep 2019
Ref
1244488971
Contract Type
Permanent
Hours
Full Time
International Retail Fashion Company in the market for a CRM Manager.

The role will be ideal for someone who is looking for an exciting growth opportunity in a fast-paced environment and is looking to make an immediate impact.

The Role -
  • Create and deliver the CRM strategy, including the forecasting, planning & budgeting processes in order to meet agreed KPIs & targets.
  • Full day-to-day management of junior CRM team members.
  • Define the CRM roadmap, managing and executing key projects from beginning to end.
  • Oversee targeted, timely customer retention programs that will increase loyalty, retention and encourage segment migration.
  • Devise strategies for optimising the data capture of email subscribers in order to optimise list growth and help develop offsite strategies for subscriber growth.
  • Working with senior client stakeholders, you will lead the CRM conversation and communicate high-level strategic recommendations.
  • Research and recommend new strategic CRM opportunities.
  • Work closely with the SEO & Performance marketing teams in understanding the digital marketing strategies for these channels and any cross over campaigns.

Requirements:
  • Experienced in a digital marketing role in at least one of the following areas: e-commerce, internet, high-growth start-up
  • Good understanding of fashion industry
  • Strong execution skills with strong attention to detail
  • Strong work planning and time management skills
  • Excellent communicator and have confidence in presenting to and working with senior team members
  • Intermediate/advanced excel, experience with Google analytics.

If this sounds like the role for you please send your CV in to us and one of our consultants will be in touch to discuss in more detail.

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