Technical Performance Analyst
Job Title: Technical Performance Analyst
Salary: £35,850 - £47,346 depending on skills and experience
Permanent | Full Time Hours with flexible working patterns available
The main focus of this role is around ensuring that the website analytics systems are appropriately set up to collect high quality data from our customers as they go through our website and digital channels. This role is key in laying the data foundations to enable SSE to gain meaningful insights from our digital data. High quality data will be dependent on the processes and systems in place and you will play a fundamental role in developing appropriate governance around the processes and data management, and then putting these in place. You'll be working alongside other experienced Digital Performance Analysts and reporting into the Digital Performance Manager within the Digital Product Office.
Whilst working with other skilled analysts in the Digital Performance team, you'll be using your abilities to identify and implement the best-in-class systems that allow us to analyse how our customers interact with our digital properties, such as SSE.co.uk, and the digital competitive market in general.
Your Skills and Experience
Additionally, building relationships and good communication is key in this role so that you can effectively pass on your recommendations to a wide range of technical and business stakeholders. You'll also be an innovative person who is continuously looking for new approaches to solving problems and always striving to find improvements to the way you work.
The Digital Performance team is comprised of a number of digital analysts that enable the wider digital team and business to understand what our customers want and need from our online services. The team is a key part of ensuring we always know why we are making any changes to our online services and, through our analyse, test and learn methodology, we ensure all our services keep getting better for our customers whilst meeting SSEs business goals.
We have an excellent benefits package as part of our offering. Here's a few highlights;
- Generous holiday allowance (you can even buy additional holidays)
- Great share plans
- Group Pension Plan
- One day paid volunteering
- Tailored internal development opportunities
Just click the Apply button to submit your application, it doesn't take long.
Closing date for applications is: 19 September 2019
This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, well conduct some pre-employment checks.
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch via