Technical Performance Analyst

Caversham, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time

Job Title: Technical Performance Analyst

Location: Reading

Salary: £35,850 - £47,346 depending on skills and experience

Permanent | Full Time Hours with flexible working patterns available

The Role

The main focus of this role is around ensuring that the website analytics systems are appropriately set up to collect high quality data from our customers as they go through our website and digital channels. This role is key in laying the data foundations to enable SSE to gain meaningful insights from our digital data. High quality data will be dependent on the processes and systems in place and you will play a fundamental role in developing appropriate governance around the processes and data management, and then putting these in place. You'll be working alongside other experienced Digital Performance Analysts and reporting into the Digital Performance Manager within the Digital Product Office.

Whilst working with other skilled analysts in the Digital Performance team, you'll be using your abilities to identify and implement the best-in-class systems that allow us to analyse how our customers interact with our digital properties, such as, and the digital competitive market in general.

Your Skills and Experience

The ideal candidate for this role will need to have previous experience in a digital, agile environment, perhaps as a website analyst or implementation analyst. You'll have experience of implementing enterprise level web analytics tools (e.g. Oracle Infinity, Google Analytics 360, Adobe Analytics) using tag management systems (e.g. Google Tag Manager, Tealium). We'd also like you to have basic experience of JavaScript and an understanding of how JavaScript is structured and applied in order to customise implementations. As one of the main responsibilities of the role is around data governance it would be great if you have experience of putting governance processes into place to ensure that the data you have is of high quality.

Additionally, building relationships and good communication is key in this role so that you can effectively pass on your recommendations to a wide range of technical and business stakeholders. You'll also be an innovative person who is continuously looking for new approaches to solving problems and always striving to find improvements to the way you work.

Our Team

The Digital Performance team is comprised of a number of digital analysts that enable the wider digital team and business to understand what our customers want and need from our online services. The team is a key part of ensuring we always know why we are making any changes to our online services and, through our analyse, test and learn methodology, we ensure all our services keep getting better for our customers whilst meeting SSEs business goals.

Our Benefits

We have an excellent benefits package as part of our offering. Here's a few highlights;

- Generous holiday allowance (you can even buy additional holidays)

- Great share plans

- Group Pension Plan

- One day paid volunteering

- Tailored internal development opportunities

Next Steps

Just click the Apply button to submit your application, it doesn't take long.

Closing date for applications is: 19 September 2019

This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, well conduct some pre-employment checks.

For more information about this role, or to discuss any adjustments you require to submit your application please get in touch via

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