Compliance Officer

Cambridge Assessment
Cambridge, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time
Role: Compliance Officer
Contract: Full-time, Permanent
Salary: £22,400 to £30,300
Location: Cambridge

What it is about
Cambridge Assessment International Education delivers assessments to schools and learners worldwide. We operate in 160+ countries and every year hundreds of thousands of candidates take our assessments. Part of the Operations Division, the Compliance Group are responsible for the development and delivery of processes and activities that safeguard the security, integrity, accessibility, fairness and reputation of Cambridge International assessments.

Due to internal promotion and expansion, we are looking for two new Compliance Officers to join dedicated and motivated team. As a Compliance Officer, you will work to ensure that people all over the world can trust the Cambridge International brand and the qualifications we deliver. We are looking for the right people to develop and invest in. We will enable you to deliver excellence for our customers. You will be trusted to make important decisions that will influence our relationships with customers and safeguard the integrity of our qualifications. The role of Compliance Officer is an opportunity for you to join a high performing team that will support you in bettering yourself and making a real difference to the lives of hundreds of thousands of learners all around the world.

What you will be doing
You will work primarily with either the Malpractice or Inspections team. Applicants will be considered for both roles, but please let us know in your application if you have a preference.

Malpractice team role
Your main responsibility will be investigating suspected malpractice; breaches of our regulations that threaten the integrity of our exams. You will:

  • Own investigations from start to finish
  • Review evidence to make decisions on whether malpractice has occurred
  • Decide and justify appropriate outcomes
  • Provide guidance and support to our customers to prevent reoccurrence of malpractice
  • Contribute towards the continuous improvement of the way we wor k
  • Support the wider Compliance Group as required

Inspections team role
Your main area of work will be arranging and following up on inspection visits across the world. You will have a portfolio of inspection programmes and will work with a team of inspectors to ensure that they have the tools they need to successfully conduct their inspections. You will be:

  • Planning inspection programmes, including risk assessing and prioritising which exam centres will be seen and the most efficient way to do so
  • Organising flights, accommodation and other logistical arrangements with assistance from the Cambridge Assessment Travel Office
  • Supporting inspectors in the conduct of their inspection programmes
  • Following up with exam centres to ensure that issues identified are resolved
  • Involved in the recruitment and training of new inspectors
  • Contribute towards the continuous improvement of the way we work
  • Support the wider Compliance Group as required.

What we are looking for
The Compliance Group's best assets are our people. We will have high expectations of you but you will be joining a great team willing to invest in getting the best out of you. Our new team member will:

  • Be enthusiastic, self-motivated and a great team player
  • Have an eye for detail with excellent analytical and decision-making abilities
  • Be a quick learner who is not afraid to ask questions
  • Be adaptable and flexible to a varying workload and to successfully meet deadlines
  • Be able to communicate information to a variety of stakeholders with diplomacy, precision and sensitivity
  • Deliver superb customer service in all aspects of their work
  • Be a positive person that lifts those around them
  • Have a demonstrable track record of achievement.

Who are we
Cambridge Assessment International Education prepares school students for life, helping them develop an informed curiosity and a lasting passion for learning. We are part of Cambridge Assessment, a department of the University of Cambridge. Our international qualifications are recognised by the world's best universities and employers, giving students a wide range of options in their education and career. As a not-for-profit organisation, we devote our resources to delivering high-quality educational programmes that can unlock learners' potential. This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Enhanced maternity/paternity pay and childcare voucher scheme
  • Childcare vouchers
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 15/09/2019 and interviews will be held on 01/10/2019 & 02/10/2019. As part of the application processs, you will be required to complete a short video interview via our third party supplier, Sonru. We wish you all the very best with your application.


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