2nd / 3rd Line Support

Recruiter
Huntress Group
Location
Shoreham-By-Sea, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
18 Sep 2019
Ref
1243992708
Contract Type
Permanent
Hours
Full Time
2nd / 3rd Line Support Technician | Shoreham-By-Sea Salary: £23,000 - £30,000 I am working with a Computer support and services company based in Shoreham-By-Sea who are currently growing there IT function within the UK. I'm looking to speak with experienced 2nd / 3rd line support technicians who are looking for the next step in their career. Responsibilities: * Providing technical support to our clients both on-site and remotely * Provide a strong level of consultancy skills used for migrating systems to their platform * Research and seek solutions to problems and documenting findings in a timely and effective manner * Contributing to helping manage the helpdesk ensuring tickets are handled quickly and to a high standard * Assisting in managing client relationships and representing the company in a positive manner * Managing various cloud services as necessary Requirements: * Office 365 / Exchange emails. Mail Migration knowledge is essential * Domain and DNS management skills is essential * Server Experience is essential - AWS, Azure, JumpCloud * Networking - routers, switches, vlans and other networking aspects * General PC / Mac trouble shooting skills * Telephony / VoIP systems experience is beneficial * Broadband setup and management knowledge * Various other skills related to providing IT services to other businesses IF this sounds like a role for you and would like to hear more about this role then please apply with an up-to-date CV and I'll be in touch ASAP. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK. Shoreham-By-Sea, West Sussex, England Brighton

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