RIS Offshore Data Analyst

HM Revenue & Customs
Sherborne, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time
Our Data Analysts employ analytical skills to design and deliver products that identify individuals, businesses and taxpayer behaviours of the greatest risk to the UK economy.

As a RIS Offshore Data Analyst you will:

Use a variety of cutting edge tools to analyse and interpret data to make sound conclusions and recommendations. You will help our business expand the boundaries of what can be achieved using data.

Profile very large data sets to meet complex criteria.

Use your analytical skills to predict patterns of behaviour, understand emerging trends and support those who ensure accurate tax is paid.

Work with challenging stakeholders to identify and clarify the overall scope and requirements of analytical work.

Lead on the exploration and exploitation of a variety of complex data sets, analytical tools and techniques to support a range of stakeholders across HMRC.

Ensure a wide set of innovative opportunities are explored; evaluating options, impacts, risks and solutions to provide clear problem definitions and encouraging full exploitation of new data and technology.

Effectively communicate your analysis, influencing both technical and non-technical stakeholders and management.

Provide regular progress updates on your analysis, keeping people informed.

Manage conflicting demands and priorities.

Essential Skills

Be proficient in the use of analytical software such as SAS, SQL and Pentaho (or similar software packages) to manipulate complex data sets.

Have experience of working with large data sets.

Be a good communicator - have an idea of how to influence management and communicate with both technical and non-technical audiences.

Be able to manage conflicting demands and priorities, providing progress updates on your work.

Have a proven ability to be flexible and deliver to tight deadlines.

Desirable Skills

Experience of delivering analytical projects in an analytical or statistics related field.

Be proficient in using applications to manipulate multiple data sets, for example, using Excel to merge, analyse and consolidate data using pivot tables, functions and charts.


All candidates, including existing Civil Servants, must have at least one of the following:

A first or second class honours degree (2:2 minimum) or higher in a subject containing formal mathematics and / or statistical training (for example, Statistics, Mathematics, Economics, Sciences, Business Studies, Psychology, Geography, Computer Science or similar). Candidates may apply in their final year of study whilst they are still awaiting their degree result, however, job offers will not be made until we receive confirmation of your degree result.


A Royal Statistical Society graduate diploma.

Original qualification certificates will be checked and photocopied at the blended interview stage of the recruitment process.


We'll assess you against these behaviours during the selection process:
  • Delivering at Pace
  • Communicating and Influencing
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:
  • Data Analysis



Access to learning and development tailored to your role
A working environment that supports a range of flexible working options
A working culture which encourages inclusion and diversity
A civil service pension
22 days annual leave increasing to 25 days after 1 years' service

If you are applying for a role in an office within a regional center location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance.

New entrants are expected to join on the minimum of the pay band.

Things you need to know


Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

The selection process is in four stages:

Stage 1a - Civil Service Application Form and Personal Statement

When you apply, Civil Service Jobs will ask you to complete the Civil Service Application Form and Personal Statement.

The Personal Statement will ask you for your evidence of how you meet the required Data Analyst essential criteria set out in this job advert.

You should ensure you write about how you meet all of the required elements of the essential criteria within the Personal Statement, not just some of the elements.

The closing date for completed Civil Service Application Forms and Personal Statements is 11.55pm on Wednesday 18 September 2019.

Stage 1b - Civil Service Judgement Test (CSJT)

When you have submitted your Civil Service Application Form and Personal Statement you will be invited to complete the Civil Service Judgement Test. You may wish to have paper, pens and a calculator ready for completing the test. You will receive instructions on how to complete the test when you are invited.

Please complete the test as soon as possible.

The closing date for the test is 11.55pm on Thursday 19 September 2019.

Do not leave completing the test until the last minute in case you experience any access or technical issues.

While the test should work on most operating systems and modern browsers with a good internet connection, we cannot guarantee that every combination will work. At the beginning, the test will check which browser you are using, and alert you if it is likely to be incompatible.

We highly recommend you complete the test on a desktop computer, not a mobile phone or tablet.

If you have any questions regarding the test, please see the test guidance. If you cannot find an answer to your question, please email Government Recruitment Service at 'hmrcrecruitment.grs@cabinetoffice.gov.uk'

Please include the vacancy reference and your candidate ID in any emails.

Stage 2 - Personal Statement Sift (Essential Criteria)

As part of the Civil Service Application Form you were asked to upload a Personal Statement.

Personal Statements will be sifted before candidates are progressed to the next stage of the recruitment process.

Candidates will be withdrawn from this recruitment campaign where the sifting panel deems the essential criteria has not been met.

The sift on Personal Statements will take place during the week commencing Monday 23 September 2019.

Stage 3 - Strength Based Video Interview

If you meet the essential criteria for the Data Analyst role you will be asked to submit a video interview.

This interview is made up of strength based questions. These strength based questions look at a combination of what people are good at and what they enjoy doing. They focus on specific areas which motivate, naturally enthuse and excite candidates.

More information regarding video interviews, including the technical requirements are attached to this job advert.

Your video interview invitation will be sent to you by the Launchpad system on Wednesday 02 October 2019.

It is important you check your inboxes, spam and junk folders for your invitation.

You must complete and submit your video interview by 11.59pm on Thursday 10 October 2019.

Do not leave completing your video interview until the last minute in case you experience any access or technical issues.

Your completed video interview will be watched by a fully trained assessor and scored against agreed, pre-determined criteria.

Only candidates who pass the video interview will move onto the last stage of the recruitment process.

Stage 4 - Face to Face Blended Interview (Behaviours and Technical Skills)

The last stage of the recruitment process is a 1 hour face to face blended interview.

It will be with a 3 person interview panel and will combine the following:

a) Questions on the 3 behaviours covered in your application form:

1. Delivering at Pace
2. Communicating and Influencing
3. Working Together

b) A technical question to test your analytical ability. More information regarding this question will be sent to you if you are invited to the blended interview.

The blended interviews will take place at:

HM Revenue & Customs
Sherbourne House
1 Manor House Drive

The blended interviews will take place during the week commencing Monday 25 November 2019.

Further Information

Security Clearance

Successful applicants will be required to have or obtain security clearance to Security Check (SC) level after taking up duty.

Security clearance at SC level is normally dependent on applicants physically living in the UK for the last 5 years.

You will be asked to complete a Residency Questionnaire prior to attending the face to face blended interview. Your Residency Questionnaire will be reviewed for assurance that you meet the UK residency requirements for SC level security clearance. If you do not meet the UK residency requirements, for example, you have lived outside the UK for 6 months or more within the last 5 years you will have to provide more information, which may include obtaining Police Certificates from the countries you visited. This will cause delays to the security clearance process.

The process for applying for SC level security clearance includes:

Completion of a Security Clearance Questionnaire
Checks against UK criminal and security records
Credit reference check

In some cases it may also include an interview.

If you do not already hold SC level security clearance you will be conditionally appointed once you have passed your pre-employment checks, pending the award of SC level security clearance. Your duties may be restricted during the SC level security clearance process.

If you are unsuccessful in obtaining the necessary SC level security clearance you will be unable to remain within the Data Analyst role and you will be redeployed to another role within HM Revenue & Customs at the same grade and on the same terms and conditions.


Successful candidates new to the Civil Service will undergo a 12 month Civil Service probation running concurrently with the Specialist Trial Period. Any candidate failing their probation will have their employment with HM Revenue and Customs terminated.

Existing HMRC and Other Government Department (OGD) employees (who transfer to HMRC) with less than 12 months' service will need to serve the balance of their probation with HMRC.

Existing HMRC and Other Government Department (OGD) employees who have already successfully completed their 12 month probation are not subject to a further period of probation.

Specialist Trial Period

Once appointed all candidates must complete a Specialist Trial Period (STP) of 12 months.

You will be conditionally appointed for the duration of the STP and probation.

The STP is a pass / fail work and classroom based programme. It aims to assess key areas of learning and development necessary to perform at the required standard for a Data Analyst. In order to complete the STP you must:

1) Successfully complete a programme of mandatory training packages.

2) Maintain a portfolio of evidence competence against the learning objectives detailed in the STP Workbook.

3) Successfully pass all technical assessments. You are allowed two attempts in total to pass these technical assessments. If you fail the technical assessments a second time, you will automatically fail your STP. You will not be allowed a second attempt to pass your STP.

You should be aware that the structure of the STP training programme includes a number of multi-day courses. As not all courses can be delivered in your home office location you may be required to travel and be away from home for up to 5 days at a time.

Probation and Specialist Trial Period - Important Information

The Specialist Trial Period and Civil Service probation are run entirely separately. If you do not successfully complete your Specialist Trial Period and probation your employment with HMRC may be terminated.

If you fail the Specialist Trial Period but complete your probation you may be offered alternative, less specialised, roles within RIS. The decision on whether you are offered one of these roles will be based on a number of factors, including performance, behaviours and location, and it may be at a lower grade.

Important Information

Other Government Department Candidates

If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

Disclosure and Barring Security Check

Successful candidates must pass a disclosure and barring security check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-Employment.Checks@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Internal Fraud Database (IFD)

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

Working Pattern

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

Any move to HMRC will mean you will no longer be able to carry on claiming childcare vouchers.

HMRC Regional Centres

In November 2015, HMRC announced the next step in our ten-year modernisation programme to create a tax authority fit for the future, committing to high-quality jobs and the creation of new regional centres serving every region and nation in the UK. We set out our plans to consolidate into 13 large, modern offices, equipped with the digital infrastructure and training facilities needed to build a more highly-skilled workforce. These offices will be located in Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. There will also be a small number of specialist sites, where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. In addition, our Welsh language service has people in specialist roles located in Porthmadog, as well as Cardiff. If you are recruited into an office that is not one of these locations, you will be expected, subject to HMRC's applicable policies, to move to one of these locations in the future. In some cases this will be via a transitional site. If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site. If you are a current HMRC employee and you joined HMRC through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site. This is in line with the terms of your original appointment to HMRC. For more information please contact the vacancy holder.

Terms and Conditions

Some of HMRC Terms and Conditions of employment changed on 1st May 2013, these will apply to people who are new recruits to HMRC or who take a new job in HMRC on promotion. The document attached to this advertisement provides more information on the changes we made, please note this is not a full list of HMRC's terms and conditions. If you need to discuss how these changes might affect you, please contact the vacancy holder. For further information on terms and conditions please visit https://www.gov.uk/government/organisations/hm-revenue-customs/about/recruitment#annual-leave

Pay - If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via HMRCRecruitment@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

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