Bilingual IT Support Engineers - Cambridge

SoCode Limited
Cambridgeshire, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time
4 new roles: Bilingual 1st line Support Engineers (German or French) - £20,000 to £30,000 per annum - Cambridge based

SoCode has partnered with one of the largest security companies worldwide who are looking to establish a network support team in Cambridge. We are looking for graduates or alternatively support engineers with one to three years' experience to join a team which will be training you to the highest standard through a well-established training platform, which will lead to multiple progression routes.

The role will be onsite for the first 9 months, but occasional remote working may be available after this time.

Essential requirements:

Speak fluent English AND German or French.
Interested in IT support
Can work German/French hours.
Enthusiastic to learn and work with global clients
Ideally some knowledge within IT Support and/or networking
If you're bilingual and looking for a good opportunity to establish a career within IT then please do apply. We are interviewing immediately!

You can email your application to

You will be learning:

Network troubleshooting skills with the Fair understanding of TCP/IP, subnetting, routing, VLANs, and protocols including HTTP1/2, DNS, SNMP, FTP.
Good knowledge of AAA servers (AD/LDAP/Radius)
Knowledge of Security Technologies and Protocols: Firewall, TLS/SSL, Http/Https.
Enterprise Apps and Enterprise Security: SAML/SSO, IPSEC, PKI, traditional overlay VPN technologies.
Virtualization and hypervisors: VMware vSphere, MS Hyper-V, KVM.
Cloud computing vendors: AWS, Azure, Google Cloud.
Knowledge of Linux/Unix.
Basic to intermediate level knowledge of Load Balancers and WAN Optimization.
Great passion for improving customer experience and in delighting customers by helping them meet their desired outcomes, easily.
Basic project management skills.
Knowledge of working with JIRA, Salesforce CRM

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