Service Manager

The Next Step
Norfolk, UK
13 Sep 2019
21 Sep 2019
Contract Type
Full Time
Service Manager required in Norwich

If you are an experienced, dynamic and driven Aftersales Manager or Service Manager in the Norfolk area, you may be interested in this exciting new opportunity.

Service Manager - Salary -

* Competitive - £50-55,000 OTE + Car

The Next Step Automotive Recruitment present an exciting opportunity for an Automotive Service Manager to join our clients busy Car Dealership in the Norfolk area.

Service Manager - What we are looking for -

* Customer care focus

* Strong technical knowledge

* Vision and strategy skills

* Analytical performance management

* Proactive motivator

* 3 years of experience in a Senior Dealership Service/Aftersales role

Service Manager - Responsibilities -

You'll lead the Service team in this exciting and dynamic organisation.

* Overseeing the Service/Workshop teams

* Maximising profitability and commercial opportunities

* Effectively market and oversee the sale of Manufacturers Service Plans, Warranties, Labour Hours, Parts, Accessories, Lubricants and Subcontracted Services

* Recruitment/training of members of the Service/Workshop teams

* Ensuring the efficient resolution of any customer issues and complaints

* Regularly review processes for improvement

* Monitoring and working to monthly, quarterly and annual targets

Please apply for this vacancy by contacting Christian Major at The Next Step, quoting Job Ref. TNS1313

Due to the volume of applicants we receive, it may not be possible to respond to everyone individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge

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