Contract Manager

HVAC Recruitment
Motherwell, UK
13 Sep 2019
02 Oct 2019
Contract Type
Full Time
Contract Manager

Central Belt Glasgow / Edinburgh

£45,(Apply online only) - £50,(Apply online only) + Car Allowance, Bonus & Benefits Package

The Company:

You have the opportunity to work for one of the leading facilities management companies in the World. They have over 12,(Apply online only) employees serving clients in over 70 countries; they have a turnover of £1 billion with a portfolio numbering over 750 clients.

They specialise in providing mechanical and electrical building services, building fabrics repair and soft services to multiple sectors inclusive of commercial offices, education, critical environments, retail sites, shopping centres, local authorities, distribution and logistics, manufactures.

Our client is currently looking to recruit an experienced contracts manager to oversee their highly prestigious Property and Office Space contract across the Central Belt of Scotland

The Role:

You will manage the various onsite teams and selected sub-contractors, to ensure the agreed client KPI's and SLAs are met whilst delivering service excellence. Reporting to both the client and the Account Manager you will motivate and lead the facilities team to deliver both innovation and cost savings, whilst maintaining the highest level of both service delivery and compliance

Contract Manager Responsibilities:

To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
To be accountable for the financial performance of the contract
To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence
To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements (SLAs) as they apply to Mechanical and Electrical, Technical and related services
To agree targets for the operational teams to improve service delivery standards and efficiency
To monitor and develop direct reports through training and regular reviews
To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Accounts Director as necessary
To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works on a mechanical and electrical contracts
To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the mechanical and electrical services
To review the interface with third party suppliers and sub-contractors
To drive successful contract negotiations and business improvement initiatives
To manage any support functions as required to deliver a coherent service
To maintain commercial understanding of the client contractual deliverables across all services
To maintain and agree a clear business plan for the appointed contract
To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
To review account performance monthly with Accounts Director and agree future plans
To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
To minimise both work in progress and debt levels and drive a positive cash contribution from the account
To ensure compliance with all statutory and company procedures across the stakeholder groups
To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
To regularly meet with clients to further understand their organisation and requirements

Building Engineering Services or related Engineering Qualification at or equivalent to: ONC/ HNC level/ City & Guilds In Plumbing, Carpentry or Building Services Essential
Substantial Experience in a similar role
Experience of development and use of CAFM systems
Mobilisation of Operation and Maintenance service delivery experience within a Mechanical and Electrical division
Contract Manager Salary Package:

Salary: £45,(Apply online only) - £50,(Apply online only) + Car Allowance
Company Pension
Life Insurance
25 Days holiday plus Bank Holidays
If you are interested in this Contract Manager role please apply with your CV or call Jamie on (phone number removed) for more information

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