1st/2nd Line Support Engineer

Premier IT
High Wycombe, UK
11 Sep 2019
02 Oct 2019
Contract Type
Full Time
Role- 1st/2nd Line Support Engineer

Location- High Wycombe

Term- Permanent

Salary- £25,000 per annum (dependent on experience)

I am looking for a 1st/2nd Line Support Engineer to join my well established client based near High Wycombe. This is a great opportunity for a 1st/2nd Line Support Engineer to become a part of an organisation who can offer progression and training opportunities whilst exposing you to a lot! As the 1st/2nd Line Support Engineer you will deal with internal users remotely and deskside, dealing with issues relating to IT hardware, software and some networks. If you have previous experience as a 1st Line Support Engineer with a passion for IT, I would love to hear from you!

The 1st/2nd Line Support Engineer you will have some of the following attributes:
  • Previous experience as a 1st Line Support Engineer
  • Experience supporting Windows Operating Systems
  • Hands of experience with Active Directory
  • An understanding of networks would be beneficial - Switches, Routers, Firewalls, LAN, WAN
  • Hardware experience including printers, laptops, desktops and phones
  • Office 365
  • Strong attention to detail
  • Strong ambitions to succeed and progress
  • Excellent organisational skills

As 1st/2nd Line Support Engineer some of your duties will include:
  • Support internal users, remotely and deskside with any issues
  • Asist with monitoring networks
  • Maintain, install and troubleshoot any IT hardware and software
  • Set up and monitor user accounts through Active Directory
  • Roll out and configure computer hardware and software
  • Troubleshoot to resolve issues
  • Participate in projects within the business

As 1st/2nd Line Support Engineer your benefits will include:
  • £25,000 salary depending on experience
  • Massive progression and development opportunities offered within the business
  • Exposure to new technologies
  • Continuous training offered
  • Work alongside some of the best!
  • Strong holiday package plus bank holidays!

If you are interested in this 1st/2nd Line Support Engineer position based in High-Wycombe, please apply with an up to date CV to

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