1st Line Support Analyst

Recruiter
YourRecruit IT Ltd
Location
Reigate, UK
Salary
Competitive
Posted
12 Sep 2019
Closes
09 Oct 2019
Ref
1260698070
Contract Type
Permanent
Hours
Full Time
My client is a forward-thinking, dynamic and growing organisation who provide cutting-edge technology solutions to a variety of clients all over the UK. They are now looking for a 1st Line Support Analyst who already has some experience, who is keen to join their team and progress their career.

My client offers an outstanding opportunity to learn from senior, knowledgeable members of staff, and an exceptional training opportunity, with payment for technical certifications and an tailored progression plan for each staff member. Sound good? Apply today!

Due to the location of this role you will be a driver.

Duties for the 1st Line Support Analyst:
  • Providing remote and on-site technical support assisting users with various IT issues
  • Installing, maintaining and troubleshooting software, installing new equipment such as desktop computers, laptops, tablets and mobile phones
  • Preparing and supporting staff training sessions on Windows 10 and Office 365
  • Managing computer hardware, software and systems
  • Providing technical support on the network
  • Carrying out regular backup protocols
  • Enabling and troubleshooting internet connectivity
  • Troubleshooting faults on printers

The 1st Line Support Analyst:
  • Due to the nature of the position YOU ARE required to have a driving licence with your own vehicle - expenses are paid for
  • Some experience of working within a 1st line, Helpdesk, IT Support Engineer, Desktop Support Engineer or an IT Technical Support position
  • Knowledge of Windows Server 2008-2016.
  • Experience of server management, as well as LAN and Wireless Networks, experience of working with SCCM.
  • Ideally experience of working in a helpdesk environment, call logging, updating and reporting

In return my client can offer a fantastic working environment, the opportunity to make a real difference and excellent benefits. Sound something you would love to be part of? Apply Today!

D ue to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies . YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
YourRecruit Limited is acting as an Employment Agency in relation to this vacancy.

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