Shopping Centre Community Manager

Foundation Recruitment
Cambridge, UK
12 Sep 2019
02 Oct 2019
Contract Type
Full Time
We are searching to find a Community Manager capable of taking this newly created position in their stride, at an extremely popular and recently redeveloped shopping centre in the heart of Cambridge.

This role will be heavily involved in developing and encouraging initiatives to drive a sense of belonging and wellbeing for the wider community, but also amongst the tenants, staff and centre management!

The candidate?
  • Charitable, community, customer service or PR background
  • Strong communicator
  • A 'people person' with great customer service skills
  • Exceptional organisational and multitasking ability
  • Small to medium scale event management experience
  • Excellent interpersonal and presentation skills
  • Innovative thinking - be different and bold with your ideas
  • Experience in social media management
  • Problem solver
  • High level of emotional intelligence and empathy
  • Genuine interest in retail

The role?
  • Set up and deliver the centre's community engagement strategy.
  • Work closely with the Retail Liaison Manager and report to the Centre Manager.
  • Maximisation of all community PR and social media opportunities through close liaison with the centre's marketing and PR agency.
  • Organise, lead and manage in centre and out of centre community events to build community relationships.
  • Set up and deliver a 'random acts of kindness' scheme and report on its effects
  • Organise training the centre's staff and retailer staff on helping vulnerable individuals and groups.
  • Liaise with a range of stakeholders including local charities, community groups, schools/colleges/universities, retailers, staff, the local authorities and services.

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