Senior Technical Writer

Recruiter
Moody's
Location
London, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
02 Oct 2019
Ref
1218051362
Contract Type
Permanent
Hours
Full Time
Job Description
  • Write and edit end-user, administrator, installation, internal and integration documentation for paper, multimedia or web-based publication to help users understand and use Bureau van Dijk solutions
  • Additionally, conduct interviews with various users and technical staff to gather data for documentation and collaborate with members of cross-functional teams to improve documentation products.
  • Create FAQs, technical white papers, flowcharts, diagrams, help using Walkme and other miscellaneous support documents.
  • Translate technical information into user support manuals, web-based documents and walkme material for nontechnical and technical users.
  • Work with development to help create meaningful system messages for the user interface.
  • Collaborate with members of cross-functional teams.
  • Ensure all documentation and help material conforms to the company's quality assurance standards.


Qualifications
  • Technical writing experience, or help desk/user support experience that would provide the necessary experience to write material.
  • In addition to the Technical Writer qualifications, a Senior Writer works with the Manager to plan the approach and schedule for a project, then successfully executes on the plan.
  • Is able to successfully complete a "from scratch" documentation project and write in a plain English friendly style
  • Experience of technical products and the ability to learn fast.


Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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