IT Support Engineer

TeachTech Solutions Limited
Whiteley, UK
12 Sep 2019
02 Oct 2019
Contract Type
Full Time
IT Support Engineer - Hampshire - £25-30k + Company Van & Fuel Card - Permanent

Are you experienced in supporting IT solutions? Do you have experience of working with a managed service provider or similar organisation?

The IT Support Engineer will have responsibility in providing their knowledge and expertise to assist and participate in the services offered to customers. You will be involved in carrying out installations as well as providing support for customers. You will have the opportunity to work on projects helping to build and support IT Infrastructure from customer requirements through to implementation.

In the role you will be required to:

· Be involved in the day to day running and management of the helpdesk· Provision and maintain managed services· Create and resolve IT support tickets for customers · Resolve 2nd and 3rd line IT support requests· Resolve 2nd and 3rd line server related issues· Maintain a high level of customer satisfaction· Perform maintenance tasks for servers and workstations remotely· Manage projects relating to experience

Essential experience / skills required:
  • Minimum of three years' experience within a similar IT Support role, preferably supporting SME's

· Microsoft Windows 8 - 10· Microsoft Office applications (2016, 2019)· Microsoft Exchange Server (2016, 2019)· Microsoft Windows Server (2012, 2016, 2019)· Hardware troubleshooting· Advanced router/firewall configuration (preferable knowledge of WatchGuard firewalls)· 2nd -3rd line support

Benefits Include:
  • £25,000 - £30,000 minimum basic salary
  • Company van and fuel card
  • Ongoing training and certifications provided

This is an ideal opportunity to join an organisation going from strength to strength. If this role is of interest to you, please contact TeachTech Solutions Limited.

IT Support Engineer - Hampshire - £25-30k + Company Van & Fuel Card - Permanent

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