Team Leader/ Care Supervisor

Roos Recruitment
Norwich, UK
06 Sep 2019
03 Oct 2019
Contract Type
Full Time
Roos Recruitment are looking for enthusiastic, passionate and reliable Care Supervisor/ Team Leader to be part of a prestigious care home based in Norwich city centre (NR1)You will be supervising a team of care assistants and will help look after their residential and dementia residents. The Team Leader works hands on within the home and is responsible for the overall supervision and success of teams being managed. You will be responsible for ensuring excellence in resident care, providing outreach and support to families, retaining dedicated Senior Care Assistants and Care Assistants. Facilitating ongoing training and educational opportunities for the team is part of the role.Shift times & Pay Rates £12 pay (varies on nights and weekends if required)W1 Shifts - Wed, Sat & Sun - 14:00-21:30 W2 Shifts - Mon Tue & Wed - 14:00-21:00 W3 Shifts - Mon 07:00-14:30, Thurs 14:00-21:30 & Fri 14:00- 21:30May be required to do overtime covering holidays and weekends.Main Responsibilities of the role:• Alongside the Deputy Manager co-ordinate, the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the electronic care plan. • Deliver and Manage the Medication administration processes, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. • Ensure that all relevant information in respect of each resident is written and communicated as appropriate to achieve delivery of a person-centred approach. • To work hands-on with the team to ensure the appropriate levels of care are in place always. • Regularly communicate to family members with regards to resident needs and progress. • Alongside the Deputy Manager recruit, help recruit and retain the care team, ensuring that contracted hours are efficiently managed, and recruitment needs are monitored on an ongoing basis. • Manage team member absence and conduct return to work sessions with staff following all absences, with support from the Deputy Manager and home Administrator. • Conduct and oversee effective handovers between all shifts, ensuring that the Deputy Manager & General Manager is kept fully informed always with regards to applicable areas. • Provide daily coaching and support to Senior Care Assistants and Care Assistants as needed, leading by example always.Essential for this role:• NVQ 3 essential (Minimum) • Medication Trained • Two years' experience in long-term care or similar industry • Experience of planning, implement, evaluate and clearly document care delivery • Experience of working with the elderlyThis role is to start as soon as possibleIf you think you are the right person for this position, please give Amelia a call on 01603 764030 or send your covering letter & CV to

Skills Required

Supervisor, team leader, senior carer, medication trained, care, support.

Qualifications Required

NVQ Level 3, medication trained


NVQ Level 3, medication trained, Supervisor, team leader, senior carer, medication trained, care, support.

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