Managed Services Manager - Apprenticeships

KM Education Recruitment Ltd
Bedford, UK
10 Sep 2019
19 Sep 2019
Contract Type
Full Time
KM Recruitment is a specialist UK wide recruiter for the Work Based Learning and Welfare to Work sectors.

Job Title: Managed Services Manager - Apprenticeships

Location: Home / field based

Salary: £37,800 - £42,000 (Dependent on experience)

Package: Excellent Holiday Entitlement, Mileage, Pension + Much More!

Type: Full Time, Permanent

The Role:

Responsible for the management and coordination of a managed service offering, for the delivery of Apprenticeships and high-quality training programmes, for an employer provider contract.
  • Responsible for the implementation, performance, quality and successful delivery of the managed service offering.
  • Manage the employer provider relationship and strategic development of programme
  • Working with the operations manager and apprenticeship team to ensure delivery of high-quality training programmes; robust processes, quality and compliance; and maximisation of performance and targets.
  • Ensure the managed service offering meets and/or exceeds expectations.
  • Engage and develop relationships with key stakeholders (internal and external) to ensure business and programme success.
  • Carry out regular 1-1's and performance manage the delivery team. Address any under-performance and set out clear corrective actions for improvement.
  • Ensure all team members have a clear understanding of the company's strategic objectives and vision.
  • Support delivery teams to plan for EPA
  • Support development of SAR and QIP
  • Identify and escalate any problems with delivery to senior management
  • Produce regular forecasts/reports for Directors on performance and attend review meetings

Essential Criteria
  • Must hold recognised Internal Verifier qualification: V1, D34, D32, D33, TAQA, CAVA
  • Experience of working in a senior management role for the management of Apprenticeship programmes
  • Proven experience of managing client relationships for the successful delivery of apprenticeships programmes
  • Excellent influencer who has strong skills in stakeholder engagement
  • Strong leadership and management skills with proven experience of performance managing delivery teams
  • Consistent experience of successfully achieving objectives and performance targets within the Apprenticeship industry
  • Knowledge and experience of Apprenticeships, Standards, OFSTED requirements, Funding Streams and ESFA compliance
  • Excellent communication and organisational skills.
  • Full, clean driving licence and use of a vehicle.
  • Must be flexible with travel.

Please note:

KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

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