IT Support Apprentice

Recruiter
QA LIMITED
Location
Crawley, UK
Salary
Competitive
Posted
11 Sep 2019
Closes
30 Sep 2019
Ref
1253069728
Contract Type
Permanent
Hours
Full Time
Employer description: Our passion is delivering innovative yet reliable white-label IT solutions, with proven quality and with the IT security levels you ; Job overview: Uptime is looking to add more talent to the team. As a rapidly growing business, we are constantly recruiting, but we only want the ; Main role and responsibilities: Respond to requests for technical assistance in person, via phone and electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource Identify and escalate situations requiring urgent attention Desirable skills: Someone with good telephone manners Personal qualities: A team player Willing to learn Driven and confident Desired qualifications: 3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade C or ; Working week: Monday to Friday, Shift patterns 8:00am-4:30pm, 9:00am-5:30pm, 9:30am-6 ; Benefits: A culture of growth and trust An opportunity to test and grow your skills Competitive salaries Career progression opportunities Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for ; To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive ;

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