USA E-Commerce Manager

Office Collective
11 Sep 2019
18 Sep 2019
Contract Type
Full Time
USA E-Commerce Manager
  • E-Commerce Manager with strong experience of USA or Canadian retail market
  • £60-70K + exc bens
  • Gorgeous Kings Cross based offices
  • Young, fast-growing, high quality personalised gift brand

USA e-Commerce Manager - role overview:

This fabulous role as USA e-Commerce Manager is an exciting career opportunity for a high quality, personalised gift brand that is less than a decade old but has grown in revenue and employees to an incredible level.

The next stage of this young business's success lies within the US market and this opportunity, as USA e-Commerce Manager is key to shaping that success. This highly autonomous role requires a talented Digital Marketing professional with strong experience and knowledge of the US or Canadian market and the ambition and vision to drive growth in the States and Canada.

This role is analytical, strategic and creative, working closely with customers, Head of Operations, Head of Customer Service, Marketing, Buying and Merchandising to deliver gift ranges perfect for the USA customer. It is based in London but requires flexibility to travel as required.

USA e-Commerce Manager - key requirements:
  • Strong experience and knowledge of the US or Canadian market
  • 3 + years' + experience within a similar e-commerce role
  • Experience of digital marketing, Google Analytics and website maintenance
  • Previous P&L ownership desirable
  • Proven experience exceeding targets and business expectations
  • Ideally experience within a start-up environment
  • Passionate, dynamic and energetic approach
  • Talent for pulling teams together
  • Exceptional customer focus

USA e-Commerce Manager - key responsibilities:
  • Driving USA P&L performance
  • Focusing on customer acquisition cost, key metrics of conversion, new order volume, repeat rate, gross margin and Net Promoter Score (NPS)
  • Optimising delivery success rate and solving quality issues in the US market
  • Creating and driving forward initiatives
  • Using customer data to influence marketing decisions
  • Continually refining the US digital experience for mobile and web users

USA e-Commerce Manager - how to apply:

To be considered for this USA e-Commerce Manager position, please email your CV immediately with reference "USA e-Commerce Manager".

Due to the high volume of applicants, Office Collective can only respond to successful candidates. We wish you the best of luck with your job search.

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