Workshop Controller/parts manager

Recruiter
Jark PLC
Location
Gloucestershire, UK
Salary
Competitive
Posted
13 Sep 2019
Closes
30 Sep 2019
Ref
1253013097
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
The Role
You will be joining a small friendly team at a specialist garage, where customer satisfaction and a high quality of work is paramount.
The key aspects of this job are:
• Scheduling jobs in the workshop,
• Producing estimates, booking in and following up on work conducted.
• Ensuring that the workshop runs smoothly - particularly the timely arrival of components required
in the workshop
• Producing reports on the efficiency of the workshop
You will work independently and as part of a team.
Responsibilities
In the role of Workshop Controller, your duties will include:
• Constant communication with Technicians
• To ensure the highest levels of customer satisfaction
• To control the flow of work completed by Technicians
• To ensure the quality of the work completed by Technicians
• To create estimates for customers / job sheets for technicians
• To assist in client liaison - helping with hand over and ensuring the vehicle is ready when
required
• To maintain high efficiency in the workshop
• Maintain well documented job cards
• To support and assist Technicians in the execution of their work
• To liaise with customers and third parties to ensure the work conducted is appropriate, approved
and desired.
• Assist in the completion of invoices.
• To promote a secure environment that allows customers to leave their cars with us knowing they
will be well looked after.

Skills required
To take the role of Workshop Controller, you must have:
• Relevant experience in a similar role.
• Good attention to detail and able to meet deadlines
• Previous experience in a Porsche garage would be an advantage
• Flexibility
• Good IT skills
• Good communication skills
• The ability to work on your own initiative and to be a team player
• Clean UK Driving license.

Keywords
Porsche, workshop controller, parts manager, senior vehicle technician

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