Claims Administrator

Office Angels
Newcastle Upon Tyne, UK
13 Sep 2019
30 Sep 2019
Contract Type
Full Time
Claims Advisor

37.5 hours per week




Office Angels are proud to be working with an established Insurance firm who are going through a strong period of growth. They offer a broad range of products and pride themselves on excellent customer service and creating a culture of support and opportunity.

Whilst there is a large amount of telephone work involved in this role, you are not micro managed, and you are given a lot of autonomy in the role, unlike a traditional call centre environment.

Job Description:

Working in a small team within customer service you will be responsible for positively handling customer claims and query's regarding insurance products. Our client is heavily audited, so every claim must be well documented and dealt with in accordance to regulations. As you progress in your career your knowledge in each product will increase enabling you to demonstrate a clear and comprehensive understanding to the customer. Excellent customer service is to be delivered at this very first point of contact for the Customer.

Candidate requirements:

This role would ideally suit someone who has a natural ability to build rapport and establish relationships with customers.

Experience in customer Service
Competent with Excel, with good numeracy and literacy.
Outstanding attention to detailThis role would suit a candidate looking to build a career within a growing insurance company


Interviews for this role are taking place this week and they would ideally like candidates to be able to start in the role as soon as possible.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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