Junior Collections Account Manager

Source4 Personnel Solutions
Richmond, UK
09 Sep 2019
02 Oct 2019
Contract Type
Full Time
I am currently recruiting for a Junior Collections Account Manager, to join a well-established worldwide finance company in SW London. The company provide vendor and equipment finance for various markets.

The company offer amazing benefits, so you do not want to miss out: -

£24k per annuum with annual salary review

Annual bonus of 10%

9am- 5pm Monday- Friday

25 days holiday plus the chance to buy and sell up to an extra 2 days

Non contributary pension 13.8% of salary, and if you would like you can bank 5% of this

Season ticket loan/ Childcare vouchers

Specific Responsibilities:

- Chase arrears and manage allocation of cash for all non-contractual arrears

- Raise arrears letters and default notices as appropriate

- Manage all late payment interest from identification, billing and collection.

- Assist the 4 collections account managers with administrative duties

- Assist with the on-boarding process of key vendor accounts

- Liaise with accounts department to ensure correct allocation of cash

- Investigate and ensure overpayments are corrected

- Work in accordance with the latest procedures and policies

- Ensure compliance with Consumer Credit Legislation and DPA

- Be proactive in developing process and procedure in a changing business

- Other ad hoc duties where required

Skills, Competencies & Personal Qualities:

- 1-2 years experienced in debt collection preferred (not essential)

- Good organisational skills

- A good team player but able to work independently

- Good communication skills and the ability to make decisions

- Good knowledge of excel and other Microsoft systems

- Ability to resolve technical allocation issues

- Working knowledge of Alfa useful but not essential

- Act with integrity at all times and embrace the philosophy of treating customers fairly

- Embrace the values of the group leadership model

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