Service Desk Analyst

Recruiter
TEC PARTNERS LIMITED
Location
Billericay, UK
Salary
Competitive
Posted
11 Sep 2019
Closes
17 Sep 2019
Ref
1259601264
Contract Type
Permanent
Hours
Full Time
Role: Service Desk analyst
Salary: Up to £25K
Location: Essex
Position Type: Permanent

Our client, based in Essex is currently recruiting for a Service Desk Analyst. They are looking to make this appointment ASAP. This role will suit a candidate with some solid IT Support experience and excellent customer service skills.

The role is based at our clients head office in the heart of Essex. The successful candidate will play a vital role in in ensuring that IT services across the business are always performing at the highest level.

Key duties required:

Provide help desk support

Logging customer/employee queries

Assist with clients IT strategy

Providing technical support in the timely resolution of incidents related to hardware, software and telephony.

The successful candidate will have experience in a number of the following:

Office 365, Azure

Windows server 2008-2019 and Hyper V

Managing Service tickets to resolution

Backups and IT Migrations

Networking - Vlans, VPNs

Excellent Customer service skills

If you are interested in learning more about this opportunity, please send your CV ASAP.

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